Reviews

5 jksill

Mr. Vail surpassed our expectations. His marketing expertise secured two offers and his negotiating skills maximized our net proceeds. This is the second time Samuel has assisted us, and will continue to seek his guidance without hesitation. He is easy to work with, patient with every last questions and quick to respond. He knows the process front to back and bottom to top, and has been able to navigate difficult and unusual situations with ease. We highly recommend Samuel Vail!

5 c t fultz

Sam is a very talented agent. This was our first time selling a house, and he completely took the stress out of the process. He knows the market very well and prices the home to maximize proceeds and still garner interest from buyers. He prepared us for each step we needed to clear, was extremely responsive, made himself available to meet our schedule, and was attentive to the end. I would not hesitate to use Sam again and will be recommending him to our friends in the area.

5 baxterw296

I recently listed and sold my second home with Sam. During my dealings with him, I have found him to be professional, knowledgable, and available. He has provided a level of service that exceeded that of realtors I have worked with in the past. He has displayed an attention to detail that encouraged me to be a repeat customer. In addition, I have personally enjoyed my interactions with him. I would certainly encourage my family and friends to utilize his services for their real estate needs.

5 stewas11

As a first time home buyer, taking the plunge into real estate can be a daunting experience. Sam made what can surely be a stressful and bumpy process an enjoyable experience. Open, honest, knowledgeable, friendly and funny, Sam quickly earned our trust. Sam never made us feel like we were just “one of his clients” but instead gave us personal and thorough attention until we found our home and were purely satisfied. From start to finish Sam was awesome! I’m so glad we got hooked up with him for buying our first home. Absolutely and unconditionally I would recommend Sam to anyone looking for a Realtor in the southeast Michigan area.

5 jjbee614

We started working with Sam in April of 2013. He was very patient, as we were quite picky. He listened to our desires and changed with us as we learned more about the area. He was proactive in showing us properties that fit our criteria and willing to arrange showings for any random property we found. When we finally found a home we loved, which was a foreclosure, he walked us through the process efficiently and kept us aware of the pitfalls we might encounter. We successfully closed in April of 2014, and Sam helped us get a price and terms that we were very happy with. After working with him for a year, he feels much more like a friend than a real estate agent. We have already and will continue to recommend Sam to anyone we know that is buying or selling a home.

5 user0564343

Sam was great realtor, he helped our family find our first home . He was always available to answer any questions that we had. Worked around our schedule to be available to show us multiple homes .

5 J Blazevski

Sam helped us to find a tenant for our condo. He was exceedingly responsive especially given that the cost of such service was minimal for the work that was needed to complete the task. Sam quickly achieved what would have taken us months to accomplish…if ever. We will definitely use Sam again when the current tenant’s lease is up.

5 anestmusic

Sam helped me sell my home and he made the process very easy. He researched well to find a good selling price and was always quick to answer any questions that i had. Everything went seemlessy from my perspective.

5 chris d westcott

Sam came to us highly recommended. We moved from Grand Rapids to the Ann Arbor area in the summer of 2013. Sam found many great properties for us. We settled on a new build. Our first builder had some issues and Sam was quick to fix the problem and secure is a new builder who did the job right. Sam as worked with my family to sell homes as well.

5 mikenypsi

Sam has helped me refinance my house twice and found tenants for my rental property and I wouldn’t use anyone else. He gave me excellent help in writing a lease and finding the right tenants for my house. I’ve had my tenants for 5 years with no problems!

5 klcauchi

Sam Vail has handled two home sales for me. He is a true professional and responds quickly to inquiries and phone calls. He helped negotiate the best price for my properties – the first of which we sold in < 1 week. I highly recommend Sam to anyone interested in selling or purchasing a home.

5 joshuastrand

Sam Vail was an excellent source of knowledge. He answered all of my questions in a way that I could understand, not being an industry expert. Sam helped me find the right situation and mortgage at an incredible rate with ease and convenience. I highly recommend using him with all of your mortgage and real estate needs.

5 lance radebaugh

Sam is a true professional. His approach to the customer experience is spot on. My wife and I were first time home buyers and Sam was with us every step of the way ensuring that we were serviced and informed. I have recommended Sam to others and will continue to do so!

5 drmcgavock

My wife and I wanted to buy our first home and didn’t know any realtors in the area, so I called Sam on a friend’s recommendation. Glad I did! We weren’t exactly sure what we were looking for at first, but Sam was very patient and made sure we explored a lot of different options. When we finally found the perfect one, he helped us work through an extremely frustrating negotiation in order to get it. He taught us a lot about the home buying process, and I plan on using his services again when we’re ready to sell.

5 jon muscat

Sam is awesome. He both sold our home as well as spent a year patiently find a home for us to buy. He kept us positive and encouraged. He promised us that it would work out and it did. We sold our home within a week and found the house of our dreams. I’ve since referred Same to several coworkers, friends and family.

5 denmarkp

I had the pleasure of working with Sam for over 2 years. He aided my decisions in an extremely helpful way, from selling to renting to closing. Sam was there every step of the way, timely and courteously. He is a real professional that knows the industry, environment and local trends. You will not go wrong with Sam Vail!

5 ben1153

Sam helped us with our Real Estate transaction and the rental of the home we were moving out of. He presented a mastery of the buying process and was always available to answer questions and hand-hold us through the buying process. We felt important and that no question was too small.

When we decided to rent our old home, Sam walked my wife and I through the process and even provided some sound advice on selling it vs. renting. Once we made a decision, Sam and his team had it rented within 3 weeks.

We would recommend Sam to anyone looking to buy or sell a home.

5 user9001294

Sam showed us many, many homes in the process of helping us discover what we were actually looking for.

His knowledge of the area, the schools, and communities has put us in a home and neighborhood we absolutely love. Sam was even great to help us understand traffic patterns to make sure we had a manageable commute to work and school.

5 abbiesirrine

I would highly recommend Sam Vail to anyone. Helpful and honest. He was very quick to respond to my numerous emails. A true professional that made the home-selling process extremely simple!

5 kristianshiloh

Sam closed the deal on our complicated real estate transaction. He found a buyer for our house within 2 weeks and made our dreams of a move from Michigan to Hawaii possible. 100% professional service, Thanks Sam!

5 boonehouston1

Sam helped me find pretty much exactly what I wanted. My plan was to buy a foreclosure in Ann Arbor. With market sales rising I knew it wouldn’t be easy finding the right one. Sam spent a lot of time communicating with me and answering my repetitive questions. He made the buying process quite easy and kept me in good faith. He knows the Ann Arbor Ypsilanti area well.

5 JBoos

This is the second time that I have purchased a home with Sam Vail. He’s very upfront and professional, with great communication throughout the process. I would not hesitate to recommend him to my friends and would most definitely use him again.

5 MSkinner9

As a first time home buyer, Sam was very good at walking us through the process. Did not try and rush us into buy something we didn’t want just to get a sale. He was very on point and always available for questions.

5 jonathanolson2010

Sam has been great to work with, and has greatly helped us find a home during our move to Michigan, as well as to understand the region and housing market. He showed us quite a few homes on short notice and has been very responsive to our requests/concerns/feedback. He pays great attention to detail, with a keen eye for defects and advice on potential issues. Sam helped us through the full sales negotiation process and has been very helpful from the start. I have already recommended him to a friend who is beginning to look for houses and would definitely use his services again.

5 clhaertel

Very helpful and always available to answer questions. Knows the market very well. Found a tenant very quickly and efficiently and have advice on specifics with regard to credit and worthiness. Would recommend Sam and I have used him many times to find a tenant for my property.

5 kif scheuer

Sam was instrumental in helping my family out in 2011. We had moved to California, and were holding our house in Michigan against the increasingly difficult market conditions. We finally decided we couldn’t hold the house anymore and were trying to figure out how to do a short sale. Sam came through in such a huge way at this difficult time. He walked us through the process, managed all aspects of the transaction (including going over to the house to handle the outgoing tenants). He really went above and beyond for us for this scary process. I can’t recommend him enough.

5 MarilynDonham

Sam was far and away the best realtor I have ever worked with. He listens carefully, gets what it is you want, is amazingly available (always returning calls, texts, emails very promptly usually within the hour), is very well informed, willing to do the research, has sound judgment and is a nice guy. I couldn’t recommend him more highly.

5 magee jason

We worked with Sam on unusual property purchase and he was extremely responsive and patient throughout the entire process. We will definitely work with him again.

5 zuser20141005131832473

I used Sam for my first home purchase, and based on my experience I honestly think everyone in the world should use him. Sam has an excellent personality, and did a wonderful job putting me at ease through the whole process. Knowing very little about mortgages, home buying, or the various down payment assistance programs, he was straight forward with me, and did an excellent job communicating how each step of the process worked/how each decision impacted my bottom line. With regards to home searching, he was knowledgeable on every area I looked (Livonia, Milan, Ypsilanti Township, Saline, Chelsea, Ann Arbor, and beyond), and was often able to tell me interesting tidbits that impacted my choice. For example, apparently Milan is working to go through some downtown development akin to Saline, which might be good to know if you’re looking to move that way. Who knew? Sam knew. He also seems intimately familiar with all the best local haunts. My then girlfriend and I took him up on several, and I must say that the man’s got good taste. When asking about listings, Sam often saved me the grief of looking at duds, and was straight forward about homes when we got in them, despite his mantra of “there’s no truth in realty”. It’s reassuring when you walk into a house and your realtor says, “well, this one sucks – you can do better” while you’re thinking it. It’s even more reassuring when he’s willing to crawl into a creepy crawl space with his phone flash light to tell you there’s some insulation missing. He knew a lot, and what he didn’t know he would find out pronto. Our trips to look at multiple houses were even mapped out in a way that was most convenient for me and saved a good deal of travel time, and he always had the one pagers ready to go for me when I arrived. Beyond that he was infinitely patient, and seemed fine with having to show me over 40 houses. Communication-wise, Sam is excellent, and responds any time of day, via e-mail and text/phone. If he’s busy, he’ll at least let you know and get back to you ASAP. This was especially good when I put an offer in and went through the whole…back and forth between bank/seller/etc nonsense. He’s even perfectly happy to go look at houses with you on Sunday at nine in the morning, if need be. You really can’t ask for more here. I mentioned his great personality earlier, but I think this is worth emphasizing. If you’re not one of the lucky few who falls in love with the first house you see (and even if you are), you’re going to spend a significant amount of time with your realtor. Sam is hilarious, intelligent, and interesting. My fondest memory of the whole process will be when I walked into his office to close and he offered me a beer and let me choose from his extensive record collection the “soundtrack” to my signing. Oh, and he sent me a housewarming present. How cool. I don’t know much about the housing game, but it seems to me that all of the little touches Sam adds help make the stressful, exhausting process of home-buying not only tolerable, but – dare I say it – almost fun. …and for the record, I chose Van Morrison, and we had a locally brewed IPA.

5 mike shearer12

Sam is great! I got a referral for Sam from a couple friends who recently bought a house with him (who were also very happy) and I was extremely pleased. He knows the area extremely well, was very responsive to emails and texts which I greatly appreciated and I quickly felt like I was dealing with a friend throughout this process. As a first-time home buyer, he understood my lack of experience and thoroughly explained things as they came up. I would most certainly use Sam again as my realtor if/when I decide to buy or sell another property. Thanks Sam!

5 zuser20141026092343701

Sam helped us buy our first home earlier this summer and was so incredibly helpful through the process and then an even bigger support once we had bought our home! Sam is extremely responsive to texts, calls, emails you name it. He was available 24×7 and able to turn offers around really quickly in the hyper competitive Ann Arbor market. As first time home buyers we really appreciated all of Sam’s advice on putting together a competitive offer and educating us on the buying process. The biggest thing for us though was after we bought our home we discovered some problems with the air conditioner. Sam went to bat for us on all fronts. He used his contacts at the home insurance agency to help expedite the process, he negotiated with the seller, and ultimately got the fix 100% paid for. We were blown away by Sam’s willingness and energy to help after closing. Sam is just a super friendly, down to earth, honest guy who made the entire process much less intimidating. Would highly recommend.

5 djbogosian

Sam was a great individual to have as a first time buyer. He was prepared to answer questions I had about the process of buying a home. He is willing to work on weekdays or weekends. He walked me through the bidding process and answered any questions I had about the paperwork involved once my bid was accepted. I never thought finding a agent off of zillow would end up being such a positive experience! If you’re in the Ann Arbor area, Sam is who you want to be working with!

5 drdanielt6

SAM WAS GREAT! HE IS FAIR, UPBEAT,AND INFORMATIVE. HE HAS GREAT FOLLOW-UP AND FOLLOW THROUGH ON ALL TRANSACTIONS. HE IS ALSO A GENUINELY NICE PERSON TO WORK WITH. I WOULD RECOMMEND HIM TO ANYONE.

5 hddgrooming

Sam sold our home when other agents didn’t. We also purchased some property and Sam has been on top of the whole transaction when the sellers agent has been very difficult to work with. He makes you feel like you are the only client he has, that made us feel great!! He always answered his texts and emails in a very timely manner. I loved that we could sign all of our documents online, made all the transactions go very smooth. I hope I have the chance to work with you again!!!

5 steelergirl616

Where to begin!?! The house hunting process can be daunting, however Sam provided us with tremendous service, access and opportunity to find house of our dreams. He’s personable, attentative, and professional. I highly recommend Sam and his team.

5 danielschar

Sam Vail is incredible!! If I were to buy a million houses in my lifetime, I would always use Sam. He is honest. He has integrity. He will not mislead you, he works hard to find a home to fit the needs of the buyer; he seems to have a sixth sense about the perfect match of home to buyer. He truly cares! Beyond all that, I now have a new friend!

5 speedwoodborer

Sam excelled as a real estate agent working with a buyer. As first-time buyers, we really appreciated his knowledge on what to look for, what to ask, and how to do specific things, especially when it came to the financing and communication with our finance guy. We never had a problem getting a hold of him for whatever reason, and he managed to fit us into his schedule even with weird timings.

5 neumanp22

Sam was excellent in helping me list and sell my house. I had moved out of the area and was unable to look in on the house and maintain it, Sam helped with this and helped to contract minor repairs. I would highly recommend him.

5 nickpopravsky

I have been working with Sam Vail, as my real estate agent, for several years. Sam has an excellent understanding of the real estate market and he is also very transparent with information. I can trust him to deliver and wouldn’t use anyone else in the Detroit metro area when it comes to looking for a place to live.

5 user05240619

I sincerely cannot say enough great things about Sam and all the help he provided in guiding me into my amazing house. From the initial search, to navigating some difficult paperwork snafus and, most importantly, keeping me grounded and focused as we traversed some surprising curveballs with my financial institution, Sam was an incredible sherpa on the Himalayan hike to my buying my very own Mt. Everest. Clunky analogies aside, Sam truly was an incredible agent. He was friendly, curious, sincere, and (as embarrassing as it is to admit) even turned to playing the role of little league coach to bring me out of my sad-sack, Bad-News-Bears attitude when things got rough. And you know what? It worked. My life has been vastly and permanently improved by moving into my new place and I have Sam Vail to thank for it. (Pssst! Hey Sam! THANK YOU!!!)

5 fairchildpt23

Samuel Vail has been helping me with all of my real estate needs in southeastern Michigan for almost a decade. He found my first house in Ann Arbor and he helped me understand the mortgage process. Sam also helped make the process of buying my first house easy, straight-forward and without surprises. When my family relocated to Chicago, he became an invaluable resource for finding renters, handymen and gaging the market. He has become more than just a real estate professional to me, he has also become a trusted friend.

5 gidgetblue555

I was very pleased to have Mr. Vail as my realtor when we moved to the area from out of town. He found the home my family was looking for and in the area where we wanted to live. He is a good negotiator. He is available for all your answers and needs. He is a very good business man. He is an excellent people person with a wonderful personality.

5 bherman678

Sam is a professional first but also has a great sense of humor. He has an easy going personality that should vibe with all types of buyers. He is very personable but also understands the boundary and the importance of giving the buyer room to make their own decisions. He helped us understand the pros and cons of buying in different parts of town and also how the school districts are arranged. We would use his guidance again in the future without a doubt. Recommending Sam to anyone in the Ypsi / Ann Arbor area that is in the market for a down to earth realtor.

5 jad206215

Sam Vail is very nice and easy to work with. He is very knowledgeable. He worked hard to help us find the right house for us. Sam walked us through the whole process so that we had no problem figuring out what we needed to do. He recommended excellent people for inspections which was so important. We would recommend Sam Vail to anyone who is looking to buy a home.

5 zuser20140514100936980

House-hunting was a nightmare for me, until I found Sam! He made the process so much easier. He was very upfront and honest about every house- we did not waste time and money on worthless investments. We are now happily living in our new home!

5 zuser20150415130803716

Our experience with Sam is nothing short of spectacular. Sam took the time to listen to us and understand exactly what we were looking for. He then worked extremely hard in finding us our new home. As first time home buyers it was very important to us that we trust our realtor and we quickly came to trust Sam. He worked around our schedules and was available at our convenience. We are very happy with all of our dealings with Sam and would recommend him without hesitation.

5 zuser20140611085715621

Sam helped us sell our house in Ann Arbor, MI. He is very knowledgeable, diligent, and motivated. I think the best part about working with Sam is his personality, though. He is friendly and funny. He made us feel comfortable through the entire process and he worked hard to get us the best price for our house. I highly recommend him.

5 jennelwright

Sam was particularly awesome for showing us places we could actually afford and using all his contacts to bring us to the perfect house! We had talked to realtors before who make all these smarmy assumptions about younger people; what their plans or desires might be (or what their bank accounts might look like), and there was none of that with Sam at all! We thought living where we wanted to was a pipe dream but There Are Houses To Be Found and Sam did! If you want to find the perfect home without being condescended to, Sam’s the way to go. Especially as in our case for first time home-buyers. Also especially if you’re in the Ypsi area; he knows it like the back of his hand.

5 lgibson627

Sam made finding and purchasing our first home easy! He worked closely with our lender to make everything go smoothly. He was super flexible about showing us homes around our crazy schedule and overall super easy to work with. Thank you for everything!

5 JMNienhuis

Sam made our experience as first-time home-buyers great! We looked at many different houses; he was quick to respond to requests, and patient in answering all our questions about the process. We had a last-minute hang-up with closing, and Sam helped us navigate through. We always knew he was after our best interests.

5 RKBouman

Sam has been fundamental in our local Ypsilanti (and surroundings) home search. We told him what we wanted and he did not lose sight of our wishes. Bottom line, he got us into our awesome new house within 4 weeks, which is really fast, especially in this local area where demand is rapidly climbing. I would recommend Sam to everyone shopping locally, since he has proven to be very knowledgeable and seasoned in this area and his profession. Other than that he is just a great guy who wants nothing better then to get you that new house. He has proven it to us! Thanks again Sam!

5 zuser20150312140617562

Sam was a great help with our first time purchasing a home. He answered all of our questions and didn’t pressure us. His relaxed approach and great sense of humor were a huge help! We would highly recommend his services!

5 mccallumeileen

Sam listed our home and we had several offers the first week. Sam got the best offer of full price. We just closed and are very happy. I would recommend Sam as a relator.

5 elisener

Yup, Sam is as good an agent as all of these other reviews say he is. He’s straightforward, knowledgeable, and will respond quickly to your questions and/or issues. He was great with negotiations, too. He knows the area and its other contractors/agents/etc. well. We highly recommend!

5 mardee d

As first-time home buyers with a limited budget, we were nervous about the commitment, the intimidating process, and the thought of having to settle in this seller’s market. Sam patiently supported us through the highs and lows, never trying to pressure us into a situation we were uncomfortable with. He was exceptionally responsive, skilled at negotiating, and has a great sense of humor. He made the experience less daunting, and surprisingly enjoyable. We are incredibly happy with our decision, and if we were ever to sell our home, we’d be excited to work with Sam again.

5 zuser20151108053219659

Sam is very kind and knowledgable. He was approachable throughout the entire process and answered all of my many questions very quickly. As a first time home buyer, Sam was supportive and shared in my excitement for purchasing a house!

4 jerryvadakel

Sam’s knowledge and expertise was incredibly helpful in the purchase of my first home. I was able to contact him at any time with questions regarding every step of the purchasing process.

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